Legal

Shipping Policy

How digital products, app store downloads and custom software work is delivered.

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Shipping Policy

Last updated: January 2025

1. Digital Products and Services

PRSoftech primarily offers digital products and services, which are delivered electronically. This policy outlines our delivery methods and timelines.

2. Delivery Methods

2.1 Mobile Applications

  • Mobile apps are delivered through official app stores (Google Play Store, Apple App Store)
  • Download links are provided immediately upon purchase
  • Installation instructions are included with each app
  • Updates are delivered automatically through app stores

2.2 Web Tools and Services

  • Web tools are accessible immediately via provided URLs
  • Login credentials are sent via email within 24 hours
  • API access and documentation are provided electronically
  • Support documentation is available online

2.3 Custom Software Development

  • Source code and documentation are delivered via secure file sharing
  • Deployment instructions are provided in detail
  • Training sessions are conducted via video conferencing
  • Support documentation is delivered electronically

3. Delivery Timeline

Our standard delivery timelines:

  • Mobile Apps: Immediate download from app stores
  • Web Tools: Instant access upon purchase
  • Custom Development: As per project timeline (typically 2-8 weeks)
  • Consultation Services: Scheduled within 48 hours of booking

4. Physical Products (if applicable)

For any physical products or merchandise:

  • Shipping is available within India
  • Standard delivery: 3-5 business days
  • Express delivery: 1-2 business days (additional charges apply)
  • International shipping available for select items
  • Tracking information provided via email

5. Delivery Confirmation

For digital products:

  • Email confirmation sent immediately upon purchase
  • Access credentials provided within 24 hours
  • Welcome email with setup instructions
  • Support contact information included

6. Delivery Issues

If you experience any delivery issues:

  • Check your spam/junk folder for delivery emails
  • Contact us at support@prsoftech.in
  • Provide your order number and issue description
  • We will resolve the issue within 24 hours

7. Contact Information

For delivery-related inquiries: